Success of ERP System Implementation: Change Management Perspective
نویسنده
چکیده
Evaluation of success of Enterprise Resource Planning (ERP) system implementation is a typical and cumbersome process for any organisation. There are no any fixed criteria to define or evaluate the success. This article addresses six key issues that affect the ERP implementation success. These issues include missions and vision, of management commitment, unclear objectives, lack of end user training, and inadequate management of knowledge and culture incompatible organization. Change management and business process reengineering are also identified as important
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